Frequently Asked Questions
Everything you need to know about shopping with Dusty Pink.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How do I process a return or exchange?
If you are not perfectly satisfied, you can return your items within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric stretch details.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
Are your materials sustainably sourced?
At Dusty Pink, we prioritize quality and ethics. We work closely with manufacturers who adhere to fair labor practices and utilize high-quality fabrics designed to last through seasons of wear.
Can I track my order after it has shipped?
Yes! Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.